Key trends and insights

Welcome to Liberate Inc.'s blog, where we explore the latest trends and strategies shaping the future of contact centers. Learn how AI-driven automation is transforming customer interactions and driving efficiency in the industry.

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Liberate and Zywave Announce Voice AI Comparative Quoting Integration

Liberate, the leading conversational voice AI platform designed to transform the insurance industry, has announced a strategic partnership with Zywave to enable Voice AI comparative quoting. Zywave’s TurboRater customers will soon be able to leverage Liberate best-in-class Voice AI to provide personal insurance quotes in all 50 states, 24/7, in English, Spanish and more than 100 other languages.

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Process improvement

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Two Ways Voice AI Can Bolster Insurance Profitability

It’s easy to think of AI as a fun toy or oddity. You’ve probably seen articles about how AI can show us what famous cartoon characters would look like in real life or how it can write text in the style of Shakespeare. That’s interesting, but it’s not relevant for insurance industry leaders looking for ways to improve their bottom lines.

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With Liberate Voice AI, RIGHTSURE Customers Never Wait On Hold

Offering coverage for everything from pets to jets in 42 states, RIGHTSURE Insurance Group is known for its team of Famously Friendly Humans. Now, with the addition of Voice AI technology by Liberate Innovations, Inc., RIGHTSURE has raised the service bar even higher, enabling callers to receive immediate phone support with zero hold time.‍

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