News
Employee Experience
Process Improvement
Subscribe
generative AI
Process Improvement
  •  
4
  min read

From Chat-Bot to Chat-Hot: How Generative AI Has Evolved

Does the thought of dealing with a chatbot fill you with dread? You’re not alone. Although chatbots are a cost-effective way to provide 24/7 insurance services, early versions often proved to be frustrating for customers. Fortunately, Generative AI has paved the way for a new type of chatbot. Here’s how chatbot technology is heating up and why every insurer should be incorporating this technology.

Read article

The latest from the blog

See All Posts
How AI Can Help Insurers Reduce Claims Cycle Times
Process Improvement
  •  
3
  min read

How AI Can Help Insurers Reduce Claims Cycle Times

In claims, longer is never better. A lengthier time to close inevitably results in escalated emotions, more loss complexity, decreased policyholder satisfaction and an increased chance of litigation. By automating the FNOL and other claims processes, AI can help insurers reduce claims cycle times, lowering costs and deliver superior claims journeys.

SOC 2 compliant
News
  •  
2
  min read

Liberate Is SOC 2 Compliant

The average cost of a data breach has climbed to $4.45 million, according to IBM. Companies don’t just need to improve their own data security; they also need to verify that their vendors and service providers are adhering to best practices. Here at Liberate, we take data security seriously, and that’s why we recently completed the SOC 2 compliance certification.

News
  •  
3
  min read

Liberate and Vanguard Claims Administration Launch First Phase of Comprehensive Digital TPA Solution

Liberate Innovations Inc. (Liberate) and Vanguard Claims Administration (Vanguard) have partnered to build a cutting-edge Digital Third-Party Administrator (TPA) solution designed to usher in the next generation of claims management, increasing efficiency, accuracy and the turn time of claim outcomes for clients.

What Can AI Do for Underwriters?
Employee Experience
  •  
4
  min read

What Can AI Do for Underwriters?

Artificial intelligence can now write books, create code, and generate art. But what can AI do for underwriters? We’ve already looked at how generative AI can boost claims readiness; now let’s explore how AI assistants can help underwriters streamline decision-making, eliminate tedious tasks, and unleash their full potential.

Insurance Data You Can Trust: Lineage for Growth
Process Improvement
  •  
4
  min read

Insurance Data You Can Trust: Lineage for Growth

Just as you wouldn’t build a mansion on quicksand, you shouldn’t build your insurance strategy on questionable data. Whether it’s AI, machine learning or underwriting and pricing decisions, the success or failure of every aspect of your company’s digital transformation may hinge on the reliability of your company’s data.

Employee Experience
  •  
3
  min read

No, AI Will Not Eliminate Insurance Jobs

The rise of generative AI has struck fear into the hearts of many. Whether you are an underwriter, an adjuster or an actuary, you may have worried that ChatGPT and other AI tools are coming for your job. However, you can relax: AI will not steal insurance jobs – rather, it will make them more meaningful, impactful and rewarding.

News
  •  
3
  min read

Liberate’s Generative AI-Powered FNOL Plugin Revolutionizes Claims Communication

Insurers Can Increase Efficiency & Satisfaction by Eliminating FNOL Language Barriers

Indigo Insurance goes live with Liberate
News
  •  
4
  min read

Indigo Insurance Launches Liberate Digital FNOL

Indigo Insurance has gone live with Liberate Innovations Inc. (Liberate) low-code SaaS platform, automating its auto insurance First Notice of Loss (FNOL) workflow. 

Insurtech software-as-a-service platform enables P&C insurers to enhance customer experience at the industry’s lowest cost
News
  •  
4
  min read

Liberate Innovations Inc. Closes $7 Million in Funding

Liberate, a best-in-class software-as-a-service (SaaS) platform that enables P&C insurers to fully automate claims and underwriting journeys, announced its launch today after raising $7 million in venture funding.

Complete Automation of Complex Insurance Processes
News
  •  
3
  min read

Complete Automation of Complex Insurance Processes

Liberate enables P&C insurance companies to build fully automated claims and underwriting journeys to reduce costs and improve customer experience.

how to use generative AI in claims
Process Improvement
  •  
5
  min read

5 Ways Generative AI Can Boost CAT Claims Readiness and Response

Wildfires. Hurricanes. Tornadoes. CAT season is coming, and this year may be particularly tough on insurers. Don’t be caught unprepared. Generative AI can help you keep up with the coming claims demand.

rip-and-replace strategies
Process Improvement
  •  
4
  min read

Why Rip-and-Replace Strategies Create a Red Queen Effect

If you want to get ahead of your competition, you may think you need to run twice as fast. A better option is to adopt strategies that are twice as smart. Technology is progressing at breakneck speed, and if you’re still using rip-and-replace strategies to update your core system, you’re falling into the trap of the Red Queen effect. To gain a competitive advantage, your insurance company needs a different strategy.

Stay in the know

Get the latest product and management insights every week. Straight to your inbox.

Elevating your moment of truth
© Liberate 2022
Contact
hello@liberateinc.com
company
About usSecurity BlogCareers — We’re hiring!LinkedIn
© Liberate 2022
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
DenyAcceptPreferencesPreferences
Button Text