Case studies

Success stories

Discover how Liberate Inc. has helped various clients in the insurance industry achieve their goals and overcome challenges with our AI-driven automation solutions.

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AI voice technology in claims processing

How Branch and Liberate Set a New Standard for Claim Reporting Innovation

Customers expect quick and modern experiences at every insurance touchpoint, so Branch partnered with Liberate to build an innovative claim reporting process. This case study shares the compelling metrics that resulted from their Voice AI + Digital FNOL implementations.

Digital FNOL for CAT-Season Readiness

How Allied Trust Transformed Its CAT-Season Readiness in Just 6 Weeks With Liberate Digital FNOL

Elevating customer satisfaction and reducing hold times during catastrophic events were two important goals driving this carrier’s digital FNOL project. This case study shares every step of their implementation journey – which was successfully completed in just six weeks!

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Claims Automation
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